Joseph Grenny – Four Crucial Skills

About: Joseph Grenny – Four Crucial Skills

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  • Role : Culture, Communication, Team Building
  • Website : https://executiveforum.net/courses/four-crucial-skills-of-a-high-performance-cultural-operating-system/
  • Experience : Grenny is the coauthor of four immediate New York Times bestsellers with more than three million copies in print: Crucial Conversations, Influencer, Crucial Accountability and Change Anything. He has contributed regularly to BusinessWeek and Forbes; appeared on The Today Show, CNN, Bloomberg and Fox Business News; and been cited in the Wall Street Journal, New York Times, USA Today, Los Angeles Times and Washington Post.
  • Specialist in : For the past thirty years, Grenny has conducted social science research with the goal to help leaders and organizations achieve new levels of performance. Specifically, he has focused on human behavior — the underlying written and unwritten rules that shape what employees do every day.

How is a business organization like a computer? They both depend on a solid operating system to run smoothly. But making major, top-to-bottom organizational performance gains doesn’t require rocket science  — it is simply a matter of practicing four crucial skills, asserts trailblazing business strategist Joseph Grenny, who for the last quarter-century has taught and advised thousands of leaders on every major continent, from the boardrooms of Fortune 500 companies to the slums of Nairobi, Kenya.

Every organization has its own COS (cultural operating system) — a set of rules, many unwritten, that guide behavior. Working within a powerful and positive COS, employees take initiative, speak candidly and act as a team. Getting there, says Grenny, entails developing and practicing these four skills: self-directed change at the personal level, open dialogue at the interpersonal level, 360° accountability at the team level, and influential leadership at the organizational level.

By any measure, Grenny’s approach consistently delivers tangible, organization-wide improvements. Drawing from real-world case studies, extensive research and his own considerable store of strategic wisdom, Grenny, co-founder of VitalSmarts and co-author of such bestselling books as Change Anythingand Crucial Conversations, shows leaders how to bring world-class execution to an organization, whatever its size, mission or make-up.